All patients can enquire via email, telephone, social media and website form. Here we verify if you qualify for treatment before proceeding further – it’s a free service we provide for our clients who want great results without any hassle or stress.
For clients that qualify, the next step is a consultation with one of our patient advisors/consultants. Before COVID we used to do a lot of face to face consultations, however the vast majority of our consultations are currently virtual (over zoom/skype/facebook messenger). Here we will assess your head from donor area to the areas of hair loss that need treatment.
3) Treatment Options
Post consultation hair loss treatment options will be discussed with you as well as pricing and any finance options available. We know that it’s a big decision to make and so we will provide all of this documentation via email and then you are in the driving seat of when you with to proceed, be it for an fue hair transplant or prp therapy.
4) Decision and Preparation
Once you have decided to go ahead with the treatment outlined in your consultation, our team will help you prepare for your treatment.
5) Day of Your Treatment
You will be greeted by our team at our clinic on the day of your treatment. You will also meet with and speak with one of our doctors and our tech team prior to your hair loss surgery. Depending on the amount of grafts that you require, your surgery can last from 4-8+ hours. All our procedures are carried out by one of our surgeons along with our technicians that assist them.
6) Aftercare and follow ups
All the aftercare instructions will be given to you post procedure by one of our doctors and we will follow up with an email with instructions. They will also go through what you should expect within the first few of weeks post treatment at which time you can also contact our team if you have any further questions. One of our patient advisors/consultants will also be following up with you in order to check how your hair is growing back and how you are progressing in general. Our aim is to provide the best possible service to you. We know we have achieved this when our work is not noticed and the natural look is achieved.